The dashboard is the daily view: what came in, what is waiting for you, and how fast the AI is answering. Reports is the view you check weekly, because it answers the question the dashboard cannot — is any of this turning into work.
Response time is the gap between a lead arriving and the first reply reaching them. In review mode this includes the time a draft waited for you.
Score distribution tells you the quality of what your marketing is bringing in, not the quality of the AI.
Source breakdown shows which channel actually produces booked conversations, so you can spend where it pays.
If response time looks slow, it is almost always drafts waiting in the Review queue rather than the AI being slow. That is the moment most people turn on auto-send.
Open your reports